SHIPPING

  • All Australian shipments are sent via courier, at a flat rate of $15 Australia
  • Australia Post for remote areas, Parcel Drops and PO Box addresses where courier does not deliver to (POSTAGE DAY IS MONDAY ONLY)
  • all couriered & Austpost items come with ‘Authority to leave’.
  • Please allow 5 to 7 business days for completion of your order
  • all orders are packaged in boxes and bubble wrap which is then placed in a satchel for postage
  • all items come with adequate padding to avoid damage. However, if you do receive an order that is damaged, please document with photographs before opening box and contact us at waxfactor15@outlook.com or through Facebook.

As much as we do our best, postage and delivery time can be out of our control.

Some times the courier wont pick up on day specified if this happens we will book your parcel in for the next available time, While we try our hardest to have fast shipping and delivery, weekends and public holidays as well as busy times of the year can throw these times out.

*** CHRISTMAS *** In the lead up to Christmas it may take longer then 7 working days to process your order, you will be notified if this is the case. Please also understand shipping times can also be affected as it gets closer to Christmas as both Couriers and Australia Post become busier. If you need your items for a particular date please place your order to allow extra time for processing and postage.